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Windows Security Not Working

HP Recommended
Hp Notebook
Microsoft Windows 10 (64-bit)

Hello! Windows Security not working. I have tried everything, even instruction from a tech on Youtube. I cannot open Windows Security or anything in Protection areas. I just get a blank screen when clicking on anything. When checking for updates, it just gets stuck.

I even went into windows update in Services and tried to disable, delete, and enable and it would not delete everything. Can someone help me fix this or tell me if I need new software. I ran an sfc scan and it was fine. I have ran all diagnostics in Support Assistant but everything is fine.

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HP Recommended



Re-install Windows 10 will help. Please use the following steps


   (a) Using the following tool to create installation media of ISO file


   (b) Using installation media to install Windows 10.

            Note: make sure to tick keep user data/programs files. This should be default



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