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HP Recommended
HP Notebook - 17-x173dx
Microsoft Windows 10 (64-bit)

I am trying to update my laptop, but I can't fix the Windows Update Error 0x80244007.  I have tried doing the Windows Update Troubleshooter, but it just keeps thinking without doing anything.

 

Can anyone, please, help me?

1 REPLY 1
HP Recommended

@mannyg702 

That's most likely because Windows Update got corrupted, often through a failed update, and of course -- it can not repair itself so this will keep failing over and over and over -- until you reset Windows Update.

 

This problem is very difficult, if not impossible to fix -- from the standpoint of making repairs and leaving your stuff intact. Some steps for trying this are listed below, but they are very hard to do and if they do not work, you are faced with doing a complete Windows reinstallation to get your PC back working again.
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First thing you need to do is see if you can restart in Safe mode -- by doing these steps: https://www.tenforums.com/tutorials/2304-boot-into-safe-mode-windows-10-a.html

If you don't know how to start using Advanced Startup Options, then read this: https://www.tenforums.com/tutorials/2294-boot-advanced-startup-options-windows-10-a.html

Then, follow these steps to reset Windows Update: https://www.tenforums.com/tutorials/24742-reset-windows-update-windows-10-a.html

If these work, when you finally reboot, you should then be able to login to a working Windows desktop.

If these don't work, then report that back here as we will then have to provide you information on reinstalling Windows.



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