• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Laptop 14-dq2xxx
Microsoft Windows 10 (64-bit)

Hello!
I just bought a new laptop and I found out a problem with Windows Update. When I open Settings > Windows Update, it says "Something went wrong. Try to reopen Settings later". Then in Services > Windows Update, the startup type is "Disabled" but I cannot change to another option; also there is a notification when I try to start the another type "Automatic" and "Manual": "Windows could not start the Windows Update service on Local computer
Error 1058: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it."
Thank you so much for your help 

 

1 REPLY 1
HP Recommended

Hi:

 

The only suggestion I can offer would be to run the W10 Update troubleshooting app...

 

Troubleshoot problems updating Windows (microsoft.com)

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.