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‎10-08-2020 11:05 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I recently upgraded from 8.1 to 10 home. I worked with no issues till yesterday. But since morning I have been unable to use or access the task bar icons.

Was not able to even shut down the laptop from windows icon. 

I Went to task manager and tried to restart the windows explorer. Since then cpu is at high level working and whole display screen is blinking. 

1 REPLY 1

‎10-11-2020 09:18 AM

HP Recommended

Hi @Dennish86,

 

I'd like to help!

 

 May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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