Windows cannot find SysInfo.exe in ADF1837.HPSystemEventUtility_1.2.15.0_x64__v10z8vja... folder

[Vignesh_6]

I'm getting the below error frequently as a popup. Please help me to resolve it.

 Windows cannot find 'C:\Program Files\Windows Apps\ADF1837.HPSystemEventUtility_1.2.15.0_x64__v10z8vja...\SysInfoEx.exe'
Make sure you typed the name correctly and then try again

[Paul_Tikkanen]

Hi:

The only suggestion I can offer would be to update the HP System Event Utility software to the latest version...

1.40

https://ftp.hp.com/pub/softpaq/sp101501-102000/sp101543.exe 

[Vignesh_6]

I have downloaded and installed but still getting the same error

[Vignesh_6 · Accepted solution]

My issue got resolved after following below steps

1) Uninstall The HP System Event Utility

   - rightclick on the Windows-Start-Logo

   - choose "Apps and Features"

   - look for HP System Event Utility in the list, click on it and then click Uninstall to initiate the uninstallation

2) Reinstall The HP System Event Utility

   - Download: https://ftp.hp.com/pub/softpaq/sp101501-102000/sp101543.exe

   - Execute it and follow the installation process.

3) Reboot the machine.