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11-04-2022 03:41 PM
So no matter what I try Windows Hello keeps saying "..not recognizing fingerprintscanner" - how do I get the fingerprint scanner to work on the machine. I did try to uninstall the driver in Device manager, and download and reinstall the drivers from HP tho, it doesnt work...
11-04-2022 04:47 PM
Did you buy option Fingerprint reader for your machine. If not, you can buy part # 849912-001 and install to your machine otherwise you can see a small window but NO sensor/reader under neath.
You can buy part on the following link
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