I recently lost a hard drive on a laptop that came with Windows pre-installed. I was trying to get a key or download to install a fresh copy of windows on the new hard drive. Tech support said I had to take my laptop to an authorized repair center.
I ended up buying a new laptop. What steps can I take to have the ability to install Windows on a new hard drive should this drive fail in the future? (create some kind of back up, find a serial number, etc)?
All of my data was backed up and successfully recovered, but I had no way to install Windows without purchasing a copy from Microsoft.
Most HP consumer class notebooks made in 2016 or later are also supported by the cloud recovery tool which you can use to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your PC.
Here is an info link for how to use that utility...
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