Windows update disabled bluetooth

[nahineedtechsup]

I did a windows update and I believe that is what the fault is. Bluetooth has dissapeared from system tray and settings. I went to HP's website reinstalled the drivers, and it didn't work. The entire bluetooth category in device manager is missing. I tried to force start bluetooth from services.msc and i put them all on startup. I turned off fast startup in control panel and better yet I even downloaded the bloatware in disguise called HP support assistant for it to detect that im missing 3 realtek drivers. I "installed" them from the HP app yet again did not work.  

[nahineedtechsup]

Anyone with any ideas please reply

[zoey7886 · Accepted solution]

@nahineedtechsup, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Missing Bluetooth in Windows! 

We're thrilled to have the opportunity to assist you and provide a solution.  

It sounds like you're experiencing an issue where Bluetooth has disappeared from your system following a Windows update. Here are some steps you can try to resolve this issue:

Check System and BIOS Settings:

• Restart your PC and enter the BIOS/UEFI settings (usually done by pressing a key like F10, ESC, or DEL during startup). Ensure that the Bluetooth option is enabled.

Run Windows Troubleshooter:

• Go to Settings > Update & Security > Troubleshoot. Under "Find and fix other problems," select Bluetooth and run the troubleshooter.

Update Windows:

• Make sure your Windows operating system is up to date. Sometimes new updates can fix existing bugs.

Check for Optional Updates:

• In Settings > Update & Security > Windows Update, look for Optional Updates that might include hardware (Bluetooth) updates.

Reinstall Bluetooth Drivers from Manufacturer:

• Visit HP's official support page, enter your device model number, and download the latest drivers specifically for your model, ignoring the HP Support Assistant if necessary.

Enable and Restart Bluetooth Support Service:

• Open services.msc, find Bluetooth Support Service, and ensure it's set to Automatic. Restart the service.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,