Work with HP Suppoert Assisten

[Karl20001]

I want to create a case in the support assistant.

How do I do that?

I can't find any instructions.

Regards, Karl

[Kuroi_Kenshi]

Hi @Karl20001,

Welcome to the HP Support Community! We're thrilled to have you on board! 

To help us get started on resolving your issue, could you please share the model name of your device?

Now, let's dive into the issue! Could you please elaborate on what's happening with your printer? The more details you provide, the better we'll understand the problem and the faster we can resolve it! 

We're all ears! 

Best regards,

[Karl20001]

Ich habe einen neuen Laptop und möchte über den HP Suppoert Assisten ein case öffen.

Leider gibt es nirgendwo eine Anleitung.

Gruß Karl

[Karl20001 · Accepted solution]

[Kuroi_Kenshi]

Hi @Karl20001,

Thank you for reaching out to us! To ensure we can assist you effectively, we kindly ask that you respond in English, as it is the language we currently support here.

Take care and have a good day

HP Support