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- Wrong serial number in HP Support Assistant

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03-05-2022 12:46 PM - edited 03-06-2022 03:15 PM
Operating System: Microsoft Windows 10 (64-bit)
Hi,
I have purchased several HP 250 G8 laptops which I need to deploy within a business.
I have successfully created a sysprep image which works, however I have noticed that within HP Support Assistant, it is showing the serial number for the machine which I initially created the image on and not of the actual machine.
Is there a location where HP Assist is pulling the serial number, ie from a specific file rather than the BIOS?
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