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Locked

‎01-21-2022 10:52 AM

HP Recommended
Product: Youcam 4
Operating System: Microsoft Windows 10 (64-bit)

I am trying to help an elderly friend. When we have a zoom video meeting we can hear him but all we see is a youcam4 screen when he is sharing video. When he is not sharing video we see his name. I personally haven't seen this issue before When speaking with him on zoom. Not sure what happened but now instead of seeing him we see a screen that says youcam4.

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