about back to college offer warranty extension program

[Rani_Gupta]

Hii , i have bought a new laptop with invoice named on my friend but now when i am applying for warranty extension with my id proof  back to college offer and uploading documents of me like gov. id and  student id , they are saying invalid id proof .

What should i do please help?

[Irfan_06]

Hi @Rani_Gupta,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that you are looking for help with extending the warranty on your laptop.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support