about my Intel® UHD Graphics 620 driver

[mosalah2018]

hello good morning
this is my first question here
i bought my notebook 3 days ago
then when i was updating my drivers i found this 



so wt that mean >>
is that means that i can not update my driver ever or means that my driver is not original or wt ??

pls i am waiting your response 

thanks

[Photoray002]

Hello @mosalah2018

It looks like you were trying to update your graphics driver via the Intel Support Assistant.

Its not necessary to use that. Your HP laptop will update hardware drivers as Windows 10 searches for updates automatically.

But you also have the HP Support Assistant which will update all the HP drivers necessary.

The HP Support Assistant should be running in the background by default. You can also open it from the Start menu and run the updates search.

Does that answer your question? Let me know if I can do anything else.

[mosalah2018]

thanks for reply
but i asked for the word "custumized" ... why is the driver not original ??
and also why the last update is only 2/2017 

that is why i am asking ... 

[Photoray002]

Sorry, you did not mention the word "customized".

But to answer, your system was built by an OEM which is a company like HP, Dell, Lenovo, etc.

In general, OEM's are responsible for providing the drivers to make their systems work.

So in this case, HP is providing the Intel graphics driver.

It is the same driver as you would install directly from Intel, but can only be installed on an HP system.

This gives HP control over what is installed so that updates that come from a mfg like Intel can be tested first for compatability issues.

HP will update that driver as they see fit.

We on the forum have no control over that.

[mosalah2018]

so where can i find updates for my driver ??

shall i wait or there is some solution here ?

[Photoray002]

Use the HP Support Assistant or go directly to the HP drivers page.

What is the full product number your your system?

Its located in the Support assistant, or tap F1 at power on to access the info screen.

[mosalah2018]

if u mean product number

that is the number : 3DL26EA#A2N

[Photoray002 · Accepted solution]

OK thanks.

This is the drivers page for your model...

https://support.hp.com/us-en/drivers/selfservice/hp-envy-15-bp100-x360-convertible-pc/16851044/model...

[mosalah2018]

ok thanks for your time