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access denied during file transfer

HP Recommended
envy x-360 ay0044AU
Microsoft Windows 10 (64-bit)

While I try to transfer files (copy, paste) from my android phone to my pc (hp envy x-360) using an USB cable, it displays as access denied.SharedScreenshot.jpg

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Screen says you're trying to MOVE files and all those are Protected folders -- and since a MOVE includes deletion, the OS will not let you do that.


Since you're using an Android phone, suggest you look into using WiFile File Transfer -- as that allows you to transfer files over your network using the WiFi on your phone to connect with your local network.  I do this all the time and it works great.

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