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- HP Community
- Notebooks
- Notebook Software and How To Questions
- active health

Create an account on the HP Community to personalize your profile and ask a question
04-03-2020 02:34 PM
HP Active Health monitors your computer to ensure the computer is running properly.
Active Health is part of the HP Support Assistant.
If the Active Health monitor is using an inordinate amount resource,
- Uninstall the existing version of HP Support Assistant from Programs and Features
- Restart the computer and log in
- Download-save-install the latest version of the HP Support Assistant from the Website.
Website / Information / Video / White Paper / Download
and / or
- Check the Taskbar > Startup for evidence of the HP Support Assistant in your Startup schedule
If you have already updated the HPSA, you can control several aspects of the software in HP Support Assistant > Settings.
For example,
- Set the HPSA software to check for updates but not install them automatically on its own schedule.
- You can remove the HPSA from "Choose how you want to be notified" and remove the icon from your Taskbar.
Example - HPSA Settings
HPSA_Settings_V8.X_1A
Reminder
If you switch of the Automatic Updates, do remember to run the program on occasion to check-for-updates and see any relevant information offered in the software.
Help and Troubleshooting for HPSA
READ: Get help and Learn about the HPSA software
HP PCs - Using HP Support Assistant (Windows 10, 8, 7)
HP PCs - Troubleshooting HP Support Assistant - Windows 8.x and Windows 10
Reference and Resources – Places to find help, solve problems, and learn about your Device
Clarification of terms and "what the device can do" (Specifications)
Device Homepage
NOTE: Content depends on device type and Operating System
Categories: HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Open Support Home
Enter the name of your device
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