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07-26-2022 03:09 AM
The problem with my laptop is when I try to open the amd radeon software, a dialogue box pops up which says " Radeon software and driver versions do not match,
Please try again after updating to the latest version(s)."
Now the big problem is ; when I go to it laptop specifications doesn't specify which version of amd graphics is used as it's a secondary card. The task manager simply shows as 'AMD RADEON tm' so i don't know which driver to install. The primary graphics card is the Nvidia gtx 1650 and the device model no. is ec-2150ax
Hope to get an answer soon
07-26-2022 04:16 AM
Sorry to hear that you are having problems ... and I would like to help you.
(1) Update BIOS
HP Notebook System BIOS Update (AMD Processors)
|F.21 Rev.A||11.9 MB||Mar 30, 2022||Download|
Why should you install the update ?
Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:
- An available BIOS update resolves a specific issue or improves computer performance.
- The current BIOS does not support a hardware component or a Windows upgrade.
- HP Support recommends installing a specific BIOS update.
NVIDIA Graphics Driver
|22.214.171.12441 Rev.G||933.9 MB||Sep 10, 2021||Download|
OMEN Gaming Hub SDK Package
|1.0.57 Rev.A||48.3 MB||May 4, 2022||Download|
(4) Reboot and test again ...
(5) Please report your results
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