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Nimeshi
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Message 1 of 2
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arrow keys now functioning

HP Recommended
EliteBook 2560p
Microsoft Windows 10 (64-bit)

EliteBook 2560p

i7

windows 10 (64)

not functioning keys - up and right arrow keys

1 REPLY 1
WAWood
Level 16
Level 16
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Message 2 of 2
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@Nimeshi 

Here's some troubleshooting steps you can try: http://support.hp.com/us-en/document/c03738933

If you are experienced at laptop repairs, you can often replace a keyboard for $25 for a new one and a half-hours work. I have done this on older HP laptops.

But, if you're NOT, there is a serious risk of breaking fragile connectors and cables doing this -- so I do not recommend it.

Instead, I would recommend you hunting down a local laptop repair place to have THEM replace the keyboard. Sometimes, on some models, you have to replace the entire top surface of the laptop, not just the keyboard. So you should get an estimate of what is involved before you have the work done.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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