• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Hp EliteBook 840 G6 Notebook PC Ids Base Model

product number : 4WG32AV 

Hp EliteBook 840 G6 Notebook PC Ids Base Model

my backlight is not working .

what is the procedure to fix it.

1 REPLY 1
HP Recommended

@Jaanoon_016 

 

No keyboard information on its parts

 

             https://partsurfer.hp.com/partsurfer?searchtext=4WG32AV

 

Some models/products of the series have backlit keyboard, some do NOT. Does your machine have a F* key with backlit symbol   banhien_0-1704825863871.jpeg    ?

 

  • If NO, it does not have backlit keyboard.
  • If YES, please use the following Guide

                 https://www.hp.com/us-en/shop/tech-takes/turn-keyboard-lighting-on-off

                 https://support.hp.com/in-en/document/c01612362

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.