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‎10-20-2020 03:24 AM

HP Recommended
Product: HP Laptop 15s-du2xxx
Operating System: Microsoft Windows 10 (64-bit)

hi, I need help to understand why my battery cycle count drastically increases, last time I checked it was 0 and just now its showing 22, Is it true that if it reaches the maximum cycle battery will lose its performance or maximum capacity? if thats true, how can I prevent or what are the best practices to avoid the battery from cycling while im using it? 

 

 

thank you in advance for the answers. 

3 REPLIES 3

‎10-21-2020 03:14 AM

HP Recommended

https://support.hp.com/in-en/document/c01297640

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‎11-29-2020 05:50 AM

HP Recommended

hi, 

I keep my laptop always plugged in whenever I use it, and its always showing fully charged before e I turn it off. However every time that I would turn it back on it is always showing not on a full charged, it only shows 94 to 96 percent sometimes. 

is that normal for an HP laptop? I calibrated my laptop but its showing desame issue.  thank you in advance for the answers. 

 

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‎11-30-2020 02:14 AM

HP Recommended

I'm not sure if this situation is due to the long battery usage time, which has caused the battery consumption and the power consumption is serious when starting up?

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