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‎07-22-2025 03:25 AM

HP Recommended
Product: HP EliteBook x360 1030 G2 Base Model
Operating System: Microsoft Windows 11

My laptop's battery was working absolutely fine. One day I upgraded to windows 11 and after then the battery is not working. I thought that there could be a driver issue, so I reinstalled the battery drivers but the issue was not solved.

The laptop is charging the battery and the battery gets charged but when I unplug the charger the battery does not work. 

I am sure that there is not any fault with the battery because it happened just after I upgraded to windows 11.

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1 REPLY 1

‎07-22-2025 03:41 AM

HP Recommended

Sounds like a Windows 11 issue for sure. Since the battery charges but doesn’t power the laptop, it could be a power management or BIOS compatibility problem. Try updating your BIOS and chipset drivers, sometimes that fixes power-related bugs after a major OS upgrade.

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