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battery not charging

HP Paviloon
Microsoft Windows 10 (64-bit)

my laptop is not charging the battery  and I get failure id GU781A-7PX9G1-MFPWMG-C0A013 when running PC diagnostic. it works fine on AC. I uninstalled the AC controller and updated bios but did not work

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HP Recommended

battery not charging



Welcome to HP forums, I see that battery in your notebook is not charging.


I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.


To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.


I am an HP Employee

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