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HP Recommended

I need to purchase a new battery for my HP Pavilion TS Sleekbook 14, because the battery icon says (plugged in , not charging) and as soon as I unplug it my computer turns off. I need to find a new battery but I do not know which battery to buy or where?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

You need part number :  695192-001. Please bookmark the following link for future references

 

    http://partsurfer.hp.com/Search.aspx?SearchText=E0X70UA

 

You can buy from there or elsewhere such as:

 

         https://www.amazon.com/Battpit-Notebook-Battery-Replacement-695192-001/dp/B00CB7P31G

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

5 REPLIES 5
HP Recommended

Hi,

 

What is your HP Pavilion TS Sleekbook 14 ? Please use the following instructions to find out the model/product of your machine:

  http://support.hp.com/us-en/document/c00033108

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Model 14- b109wm

HP Recommended

Hi,

 

You need part number :  695192-001. Please bookmark the following link for future references

 

    http://partsurfer.hp.com/Search.aspx?SearchText=E0X70UA

 

You can buy from there or elsewhere such as:

 

         https://www.amazon.com/Battpit-Notebook-Battery-Replacement-695192-001/dp/B00CB7P31G

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

I followed the link to partsurfer but it does not give me the option to add to my cart. I would prefer to buy this product from the hp store. How reliable would the product from amazon be?

HP Recommended

Hi,

 

That means no available stock. You have to buy outside and Amazon is a reliable shop. I bought many things from Amazon and the ship to many countries.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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