• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

my issue is my biometric fingerprint scanner doesnt work. Ive enabled it in my gpdedit but it still doesnt work. ive tried installing the drivers but i get an error. ive looked for it in my bios and ive got no setting for it. it says in settings that the option isnt available at this moment and that there is no compatibile fingerprint scanner

2 REPLIES 2
HP Recommended

@marcusedär67565 

 

What is your machine ? Does it ACTUALLY have FingerPrint reader option ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

It does have a fingerprint scanner. it is a HP ProBook 440 G8 NoteBook PC

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.