• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
envy 17 3d
Microsoft Windows 10 (64-bit)

Trying to create bios recovery usb for hp envy 17 cto 2100 on a working computer (envy envy dv7t-7300). Downloaded sp59847 and ran it and it created files on c: and didn't have option to copy to usb before it did, unlike for example sp77453 which gives options to update bios, make usb, or copy to location. Since I ran sp59847 and it is waiting for a reboot, is this going to screw up bios in the computer I am trying to create a usb with? It has a newer bios f2e versus f1c.

5 REPLIES 5
HP Recommended

Hi
Hopefully one of these documents will cover (and solve) your problem...

https://support.hp.com/ca-en/document/c00042629

https://support.hp.com/us-en/document/c02693833

Turn off the computer, and then connect the power cord.
Press and hold the Windows key and the B key at the same time, and then press and hold the power button for 2 to 3 seconds.
Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.
The HP BIOS Update screen displays and the recovery begins automatically. Follow any on-screen prompts to continue the startup to complete the recovery.
HP BIOS Update recovery in progress

If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue. Continue to the next step to install a BIOS recovery file from the HP website.
If the Power light turns off, the Power button was held too long. Repeat the previous steps, making sure to hold the button for only 2 to 3 seconds.

HP Recommended

I tried these previously with no success. Bios screen does not appear, just blank screen and cap lock 2 flashes.

HP Recommended

https://support.hp.com/us-en/document/bph07107

 

Beep2015.png

So their is a possibility of a MEMORY parity error, or the lack of a recovery file on the C:\ (which is part of the Winkey + B (V))

 actually looking for and using.  Worst case is new Main Board.

 

 

2

MEMORY PARITY ERROR

2

ROM FILE NOT FOUND IN ROOT DIRECTORY

Caps/Num lock lights = 2 blinks - BIOS recovery code unable to find valid BIOS recovery image.

 

LED blinks twice.

BIOS corruption failure.

Reset the CMOS:

1 Restore BIOS if available. (If you can access the CMOS battery, pull it out and re-seat it.)

NB:- See the Services Media Library for steps for your PC.

2 Press the Windows  + B keys to do a BIOS recovery.
If the error persists, replace the Main-Board.

 

HP Recommended

I saw the reset of cmos battery earlier. It got me to where the computer started up ok after a few restarts due to bsod errors, going into safe mode, etc. Ran mem chck ok. Hard drive was replaced and recovery partition was not copied. What about my initial question, on if running the wrong bios update is going to screw up my other computer? I still haven't restarted it, so it's probably still waiting on that. Since it is an older bios for a different hp computer, will it be rejected?

HP Recommended

Hi

I don't know.

There is a "batch" file (.ini) that checks the Main Board SSID so that no install is done if there is no match.

 

I have had, and run lots of BIOS installs on my machine to check/test them and not installed them.  I also remove them periodically.

 

So I do not expect that you have installed/overwritten the other PC, but I do not know for certain.

 

EG:

;The file is Insydeflash utility configuration file

[Version]
Version=00

--------->

[Platform_Check]
flag=2
PlatformName=30F2
PlatformName2=3600

--------->

[AC_Adapter]
flag=1
BatteryCheck=0

 

Hopefully you get the picture.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.