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NotSachin
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bios update keeps on failing again and again

HP notebook15 af114au
Microsoft Windows 10 (64-bit)

I keeps on getting this error again and again, please someone help me.HP BIOS Update and Recovery 08-01-2020 19_16_46.png

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bios update keeps on failing again and again

@NotSachin
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help,  I have a few troubleshooting steps we could try to fix the issue:  

  • Turn on the computer, and then immediately press the Esc key repeatedly, about once every second, until the Startup Menu opens. Press the F2 key to open the Hardware Diagnostics UEFI menu. Make sure the power cord is connected to the notebook. Keep it connected during the BIOS update process.

And, also download and install updates to the computer BIOS from here: https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-15-af100-notebook-pc-series/8543365/mo... This process is also known as 'flashing the BIOS.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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HP Support Agent
HP Support Agent
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Message 3 of 3
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bios update keeps on failing again and again

@NotSachin

Thank you for posting back, 

 

I appreciate your efforts to try and resolve the issue. This sounds like a BIOS is completely corrupted and it needs to be flashed in order to resolve this issue. 

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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