-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- bios update keeps on failing again and again

Create an account on the HP Community to personalize your profile and ask a question
01-16-2020 09:50 AM
@NotSachin
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
- Turn on the computer, and then immediately press the Esc key repeatedly, about once every second, until the Startup Menu opens. Press the F2 key to open the Hardware Diagnostics UEFI menu. Make sure the power cord is connected to the notebook. Keep it connected during the BIOS update process.
And, also download and install updates to the computer BIOS from here: https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-15-af100-notebook-pc-series/8543365/mo... This process is also known as 'flashing the BIOS.
- Click here: https://support.hp.com/in-en/document/c00042629 to know more about Updating the BIOS (Basic Input Output System)
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
01-20-2020 08:40 AM
Thank you for posting back,
I appreciate your efforts to try and resolve the issue. This sounds like a BIOS is completely corrupted and it needs to be flashed in order to resolve this issue.
I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee