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‎08-03-2022 08:12 AM

HP Recommended
Product: HP 250 G7 Notebook PC (5KF80AV)
Operating System: Microsoft Windows 10 (64-bit)

Hi , I receive the below on my notebook pc when I start it up. My bios is Insyde version- F.41 Thermal shutdown occurred The System Bios has detected that your notebook PC was put into hibernation or shutdown...…… System temperature (90D) Enter - Continue Startup My notebook is not overheating and the fan is clean and operating normally. Please assist

Category:
1 REPLY 1

‎08-03-2022 09:10 AM

HP Recommended

Hello @emanuel6 

 

(1) Install

HP Support Assistant

9.6.587.0 Rev.A138.6 MBJan 18, 2020Download

 

(2) Let HP Support Assistant search for all available driver updates and install

(3) Reboot

 

(4) Download and install <Core Temp>

https://www.alcpu.com/CoreTemp/

Direct Download:

https://www.alcpu.com/CoreTemp/Core-Temp-setup.exe

 

(5) Start <Core Temp> and send screenshot

 

(6) Please report your results

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