bit locker error mysteriously locked up my laptop HD

[GPOT52]

I do not know the bitlocker code.

with the serial number of my laptop can I get a bit locker code somewhere/ If so please tell me where. Original HD is still in the pc. I can get to diags and all seems good. An HP utility says Bitlocker is not turned on?

[The_Fossette]

@GPOT52,

I reviewed your post and I understand that the computer is asking for the BitLocker recovery key.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you follow the steps in the below article to retrieve the BitLocker key.

https://support.hp.com/in-en/document/c06432394#:~:text=Retrieve%20the%20recovery%20key%20from%20you...

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe