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HP Recommended
HP compaq nc6400
Microsoft Windows 7 (32-bit)

meeno21_0-1591183405598.png

 

1 REPLY 1
HP Recommended

Hi:

 

See if this link from Microsoft is of help to you...

 

https://support.microsoft.com/en-us/help/2654568/error-bluetooth-peripheral-device-driver-not-found-...

 

Also make sure that you have installed the W7 Bluetooth driver for the HP bluetooth module your notebook has...

 

This package contains the software required to support the HP Integrated Module with Bluetooth Wireless Technology in the supported notebook/laptop models and operating systems. The HP Integrated Module with Bluetooth Wireless Technology provides wireless connectivity to other devices from the integrated module of the supported notebooks/laptops. It also provides additional Bluetooth Profiles.

 

https://ftp.hp.com/pub/softpaq/sp46001-46500/sp46063.exe

 

 

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