bluetooth reinstalation ?

[ayasabry]

where is the bluetooth software. i want to reinstall the bluetooth . i uninstalled it then i tryied to restore the system but not helpful . any help ?!!

[Paul_Tikkanen]

Hi:

You would install the same model bluetooth software for the model wifi adapter your notebook comes with.

Without knowing the full model number of your notebook, and the model wifi adapter your notebook comes with, that is the best I can do.

[ayasabry]

thanks for your trying . will u tell me from where i would install the bluetooth ?

i cant find the bluetooth software 

[Paul_Tikkanen]

You're very welcome.

Go to the device manager.   Click to expand the Network Adapters device manager category.

There you will find the name and model number of the wireless network adapter.

Please post the name and model number of the wireless network adapter, so I can figure out what bluetooth driver you need.

[ayasabry]

idk what are u talking about !!!! more details please 

[Paul_Tikkanen]

I can't explain it any simpler than I already have.

Here is how to first get to the device manager...then follow the guidance I posted earlier.

https://support.microsoft.com/en-us/help/4026149/windows-open-device-manager

[ayasabry]

this one 

[Paul_Tikkanen · Accepted solution]

Good job!

Here is the link to the W8.1 bluetooth driver you need for the Ralink wifi adapter...

11.0.756.0        Oct 30, 2014

https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69545.exe

[ayasabry]

huuuuuuuuuge thanks really you are the savior

[Paul_Tikkanen]

You're very welcome!