brightness keys and some function keys dont work properly

[ammy_iit]

hi i bought my hp probook450 g4 two years back .... after a just few days i realised that the brightness keys were not working and also some other function keys shortcut dont work on the keyboard  ... now after some time when i press function key it appears a dialogue box and it shows hp framework something like that it asks me to install something  ..i installed it and it again didnt opened now i am unable to use those keys ..... hp probook 450 g4 .serial  no 5CD8100RCP ....help me plz

thank you

[TryToDoMybest · Accepted solution]

Hello

you need to install HotKeys Driver. try to install this softpaq for Window s10

https://ftp.hp.com/pub/softpaq/sp99001-99500/sp99442.exe

it's HotKeys driver

bye

[ammy_iit]

thanks it really worked 🙂

[TryToDoMybest]

people managing softpaq forgot to add this driver even for Probook 4x0 G4.

I took the link from Probook 4x0 G5.

It was simple.

bye