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‎05-08-2026 06:50 PM

HP Recommended

tengo una laptop hp omen 17 ck1   windows 11  actual. 25  el problema lo tengo ya casi 7 meses de la nada se desactivo la camara  me sale pantalla negra e intentado casi tdos los metodos para poder activar

desistalar la cmara y volver a instalarla desde el administrador de dispositivo

desactivacion de antivirus

no posee por el modelo de laptop ninguna desactivacion manuel po ningun boton

actualizacion de la bios 

desactivacion de los programas de camara de segundo plano de algun programa q esta activando la camara

intentaron 5 asistentes remotos de tecnicos de windows y solo me dijeron que me dirijiera a asistente de hp porque dicen que la actualizacion de hp genera problemas 

intentado hp pc diasnotico me sale que esta bien

laptop comprada 2023 garantia vencio 2024

por favor si pudieran darme otra alternativa de reparo

enriqueflores34@hotmail.es     españa

 

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