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06-07-2025 05:27 PM
@Rajiv39961, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
It sounds like your camera driver might be missing or not properly installed on your HP Victus 15-fa0000 gaming laptop. Here are a few steps you can try to resolve the issue:
Check if the Camera is Disabled in Device Manager
Step 1: Right-click on the Start button and select Device Manager.
Step 2: Scroll down and look for Imaging Devices.
Step 3: If the camera appears here, right-click on it and select Enable (if it’s disabled).
If it’s not listed, it may be an issue with the driver or hardware.
Update or Reinstall the Camera Driver
Step 1: In Device Manager, right-click on the Imaging Devices section (if it’s listed), or right-click on the Unknown Device if the camera isn't showing up.
Step 2: Choose Update Driver and select Search automatically for updated driver software.
If an update is found, follow the prompts to install it.
Install Camera Drivers from HP's Website
Go to the HP Support Website.
Enter your laptop model number (Victus 15-fa0000 or its specific serial number).
Find and download the latest camera driver for your system.
Run the installer and restart your laptop.
Also, refer to this guide for further troubleshooting: HP PCs - Troubleshoot the webcam (Windows 11 and Windows 10) | HP® Support
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
Garp_Senchau
I am an HP Employee