camera no working showing error and camera driver also not show

[saquib4]

my product name is hp pavillion x360 and my camera not working showing error

[Hawks_Eye]

Hi @saquib4 

Welcome to the HP Support Community! We're here to help you get back up and running.

Thanks for explaining the issue—when your HP Pavilion x360 14-dy1000 shows a camera error and the driver is missing from Device Manager, it’s usually caused by one of the following:

• A disabled camera via privacy settings, BIOS, or hardware switch
• A missing or corrupted camera driver
• A Windows update or security setting that blocked camera access

Let’s walk through a structured recovery plan to get your camera working again.

 

Step-by-Step Fix for Missing Camera Driver and Error

 

1. Check Windows Privacy Settings

Windows may be blocking camera access system-wide.

• Go to Settings > Privacy & Security > Camera
• Ensure Camera access is turned On
• Scroll down and enable access for apps like Zoom, Teams, or Camera

 

2. Enable Camera in Device Manager

If the camera is hidden or disabled:

• Press Windows + X > Device Manager
• Click View > Show hidden devices
• Expand Imaging Devices or Cameras
• If listed, right-click and choose Enable device
• If not listed, continue to step 3

 

3. Install or Reinstall Camera Driver

If the driver is missing, reinstall it manually.

• Visit the HP Pavilion x360 14-dy1000 Driver Page
• Download and install the latest Camera Driver or Intel Imaging Driver
• Restart your laptop and check Device Manager again

 

4. Check for Physical Camera Switch or Shutter Key

Some HP models include a privacy switch or keyboard shortcut.

• Look for a webcam shutter key on the top row of your keyboard (often F8)
• Press Fn + F8 to toggle the camera
• Some models have a physical switch near the webcam—slide it to uncover the lens

 

5. Enable Camera in BIOS

If disabled at the firmware level:

• Restart your laptop and press Esc or F10 repeatedly to enter BIOS
• Navigate to Advanced > Built-in Device Options
• Ensure Integrated Camera is Enabled
• Save and exit BIOS

If the issue persists after these steps, I can help guide you through a deeper driver cleanup. Let’s get your Pavilion x360 camera back online and ready for action.

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Take care, and have an amazing day!

Regards, 

Hawks_Eye