camera

[Rodney1958]

can not get my camera to work

[Raj_05]

Hi @Rodney1958,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP Notebook 14's camera isn't working, here are a few troubleshooting steps you can try.

Check if the Camera is Disabled:

• Press the Windows key + X and select Device Manager.
• Expand the Imaging Devices section. If you see your camera listed, right-click it and select Enable if it’s disabled.

Check Camera Privacy Settings:

• Go to Settings > Privacy > Camera.
• Ensure that Camera access for this device is turned on.
• Check that apps are allowed to use the camera by scrolling down to Allow apps to access your camera.

Update Camera Drivers:

• In Device Manager, right-click your camera under Imaging Devices and select Update driver.
• Choose Search automatically for updated driver software.

Check for Windows Updates:

• Go to Settings > Update & Security > Windows Update, and check for updates.

Restart the Laptop:

• Sometimes, a simple restart can help fix the issue if the camera isn't working properly.

Check the Camera Application:

• Open the Camera app (search for it in the Start menu).
• If it doesn’t work, it could be related to the app permissions or settings.

Reinstall the Camera Driver:

• In Device Manager, right-click your camera and choose Uninstall device.
• Restart your laptop. Windows will attempt to reinstall the camera driver automatically.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support