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‎09-22-2024 02:27 PM

HP Recommended
Product: HP Dragonfly 13.5 inch G4 Notebook PC (6Q257AV)
Operating System: Microsoft Windows 11

Dragonfly G4 notebook running windows 11. First noted problem when coding a website.  Website text and background colors did not change when displayed on the notebook but did display properly when the website was opened in any other computer.  Then noticed that I could not fill out survey monkey and other similar forms because the check boxes would not display or, when checked, there was no indication that they were checked or not.  Drivers are up to date.  I can't find anything in the display settings to help.  Very frustrating to not be able to use this notebook for all that I do!

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2 REPLIES 2

‎09-22-2024 11:09 PM - edited ‎09-22-2024 11:10 PM

HP Recommended

Make sure the browser you're using is up to date. It might help to clear cookies.  I have to do that here once every 3-4 weeks.

 

Switch to a different browser: firefox, chrome , edge etc.

 

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I am a community volunteer and do not work for HP. If you find
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‎09-25-2024 04:15 PM

HP Recommended

I have updated drivers, cleared cookies.  Display deficiencies are the same on Chrome, Edge, etc. when viewed from my computer but are as they should be when same viewed on other PCs and Apple computer and tablet.  Is this a computer setting issue, an HP issue, this computer?

 

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