can't turn on back light on keyboard

[Dogcatt]

Just bought this refurbished hp notebook and can't turn on back light on keyboard

[Riddle_Decipher]

@Dogcatt Welcome to HP Community!

Here's all you need to know about turning on the backligth, if the device has one:

Turn on or off the backlight

If your notebook computer has a backlit keyboard, press the F5 or F4 (some models) key on the keyboard to turn the light on or off. It might be necessary to press the fn (function) key at the same time.

If the backlight icon  is not on the F5 key, look for the backlit keyboard key on the row of function keys.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

[wwrafter7]

Thanks for the help, come to find out that the Ebay seller I bought the refurbished product from listed it wrong.

Do you know if the keyboard in this model can be replaced with a lighted on?

Thanks again for trying to help.

[Riddle_Decipher]

@wwrafter7 I'm afraid as per HP part replacements policy you can only replace the parts with the same components shipped with the PC, although, if you wish to customize your device and try other things, you may do so at your own discretion.

I hope that answers your query!

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

[wwrafter7]

Turns out the seller didn't proof his add and it  didn't have a back light. He is suppose to give me $25 back.  I also found out from Dragon-Fur that I can replace the keyboard with a back lit one and ordered one on Ebay, so problem solved.

Thanks for trying to help.  

[Riddle_Decipher]

@wwrafter7 That's awesome, I'm glad you've got that sorted! Remember, if you need anything else, feel free to write to us anytime.

And If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

[wwrafter7]

You can delete Dogcatt and keep me under wwrafter7 or tell me how to do it.

Thank you the new keyboard should fix the problem and it  has the icon on the F5 key.

Thanks again