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‎05-18-2020 11:45 AM

HP Recommended
Product: hp envy x360 convertible 15m-cn0xxx
Operating System: Microsoft Windows 10 (64-bit)

All of a sudden my battery is losing its charge very fast and running very hot and fan on all the time.  Usually takes no time to charge now taking 6 hrs and even if off at night loses it's charge.  I don't even have this for 2 years yet.  Updated BIOS

Can a battery be purchased and replaced in this laptop?  If so what battery# and how do I replace?

13 people had the same question
2 REPLIES 2

‎05-18-2020 01:51 PM

HP Recommended

@lmore 

 

Before we can help, we need to know what EXACTLY is your hp envy x360 convertible 15m-cn0xxx ? Please use the following instructions to find out the model/product of your machine:


    https://support.hp.com/us-en/document/c03754824

                or

    https://support.hp.com/us-en/document/c00033108

 

Please do NOT post its Serial number (s/n).

 

Your machine may use (3-cell, 52-WHr, 4.55-AHr, Li-ion, includes cable) part # L09281-855 which is replaceable . You can buy from

 

             https://www.newegg.com/p/1B4-001S-011J8


Regards.

BH
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1 person found this reply helpful
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‎05-18-2020 02:59 PM

HP Recommended

how do you replace ?  I there a video? Product 3VU72UA#ABA

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