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HP Recommended
ENVY x360 - 15t-bp100 CTO product code 1ZA16AV
Microsoft Windows 10 (64-bit)

cannot find mediasmart download for Spectre x360. went to drivers and downloads and not there. I have a webcam on a spectre x360 like many other people that is purple! the fix seems to be in the MediaSmart software but do not have it installed. thx

1 REPLY 1
HP Recommended

@yabadi 

 

I don't think HP ships MediaSmart with new machines now, new software should be Youcam. But please try

 

    https://www.support.hp.com/au-en/document/c02002284

    https://support.hp.com/au-en/products/gaming/mediasmart-server

 

Regards.

 

BH
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