cannot uninstall google chrome

[nanavw]

New computer and lovin it.  Im familiar with control panel and uninstall programs   However google chrome will NOT uninstall no matter how many times I try.  keeps asking me to close google and i have, even deleted shortcut icons from desktop.  driving me nuts   any help appreciated.

[Dragon-Fur]

@nanavw

Chrome is an application that can be found in the installed Programs list:

• Programs and Features (via the Control Panel)
• Settings > Apps > Apps & Features > Find, click > Uninstall
• Start (Windows key) > list all apps > scroll down to "G" > Right-Click Google Chrome > Uninstall

 After software is removed, Restart the computer and log in

Task Manager

The Task Manager can track whether Google Chrome is active (running)

Right-Click on the Task Bar > Task Manager > Tab Performance 

(At the bottom of the Task Manager) Open Resource Monitor

Tab Overview >

Peruse the list of running software in sections "CPU" and "Disk"

Chrome may be associated with your Security Software.  For example, Avast Premier makes use of Chrome as its primary browser interface.  (I do not believe Chrome is necessary to Avast, just that given the option, the software might install and use Chrome.)

Chrome may be associated with another installed software.  In general, if the process list (Resource Monitor) indicates Chrome is running, the might be a disk location associated with the process (in Tab Disk). 

Resource Monitor - Running Processes

In most cases, unless a software is tied to a system critical process, it is possible to Right-Click on a running process and then "Stop" that process.  Note that if the computer is Restarted, normal processes and their sub-routines will start "new".  If Chrome is tied to another installed program / software, Chrome will "come back" when the computer is restarted.

Interdependency

Can you can always find which programs are interdependent?  No - sometimes finding associations takes more digging.  For example:  Consider opening Services and perusing every program dependency.

Settings > enter in search bar:  Services

opens Services

Note about killing processes running on the computer

If you accidentally kill a system-critical-process, the system (computer) may hang (become unresponsive).  In most cases, though it is not recommended as a "normal procedure", you can hard-press the power button for several seconds (maybe 8-10) and force-crash the system into a stopped condition.  Wait a few more seconds, then start the computer normally (Press and release the power button).  In most cases, killing a critical process and the crash/stop does not hurt the computer.  Just don't use this as a normal shut-down and boot method.

Stubborn software that will not go away

If printer or other software will not uninstall, appears to be removed and then shows up again, or is otherwise not “going away” when you tell it to do so, try an Uninstaller program.

Microsoft:  Fix problems that block programs from being installed or removed

Revo Uninstaller (Free version)

Know that if any of your "other" installed computer software depends on Chrome, that the Chrome browser will either reinstall itself OR whatever "other" software was depending on Chrome may stop working as expected.  This is true for any "interdependent" software. 

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We are a world community of HP enthusiasts dedicated to supporting HP technology.

[virginnia]

That's a very unusual username.  Thank you for your time and detailed explanation.  I lucked into some place (don't remember the name) in windows and GC was right there and I immediately deleted it.  Wow I wish I could remember what it was called, but not control panel for sure.  But I will save your instructions for the next time I encounter a stubborn program that won't uninstall!  I have a book just for those handy tips.

[Dragon-Fur]

@virginnia

You are welcome.

Username / handle is something I have used for years.  Yes, somewhat unusual.  Smiling.

You may have found the program / software in the Settings > Apps.

Windows 10

Settings > Apps > Apps and Features provides this avenue to the installed programs / software on the system.  Although it looks different from the "Programs and Features" setup in the Control Panel, it is the "new" method and is commonly used to access software on your computer.  I would guess that at some point in the future, the "Control Panel" path may be removed in future versions of Windows 10.   

Windows key (Start) > all apps > scroll and find software > Uninstall (or other actions)  is the "mobile" access path that is now common in newer versions of Windows 10.  In particular, if you install something from the Windows Store, that software will be listed in this path / access method.

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.