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- cannot update intel hd graphics driver in hp notebook 15

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02-18-2020 12:12 PM
I am using windows 7 ultimate 32 bit and trying to update Intel® HD Graphics 5500 driver using the Intel Driver and support assistant .While doing so i am getting the Error : This Computer does not meet the minimum requirements for installing the software.Reason i am updating the driver is that i am planning to move to windows 10 and this Intel® HD Graphics 5500 driver is not compatible with Windows 10 .
02-18-2020 12:19 PM
Hello, for help with you please tell us the Product Number (P/N) from your PC.
If you need help for find this please check this document: https://support.hp.com/us-en/document/c03754824
I am Expert from French Community, and I am doing my best to help you with your question.
02-19-2020 05:42 AM
Hello, you have a driver for your card indicates compatible with Windows 10 here:
Source: https://support.hp.com/us-en/drivers/selfservice/hp-15-r200-notebook-pc-series/7486447/model/7584381
I am Expert from French Community, and I am doing my best to help you with your question.
02-19-2020 08:08 AM
Hi, @Ramji_04feb
Here is how you can manually update the W7 32 bit Intel graphics driver to the latest version...
First, create a system restore point so that you can roll back to the current graphics driver you have installed, just in case the updated driver does not work to your expectations.
https://support.microsoft.com/en-us/help/4027538/windows-create-a-system-restore-point
Next, download and save the latest Intel HD graphics driver W7 32 bit ZIP file from the link below. Last file down on the left.
This is the latest driver as of 1/10/2020:
Unzip the graphics driver file to its folder. Do not do anything with the files in the folder.
To unzip the file, right click on the graphics driver zip file you downloaded, and select Extract All.
Go to the device manager, click to expand the Display Adapters device manager category
Click on the Intel HD graphics adapter listed there.
Click on the driver tab. Click on Update Driver.
Select the Browse my computer for driver software option, and then at the bottom of that window, select the Let me pick from a list of device drivers on my computer.
Click on Have Disk, and browse to the unzipped graphics driver folder>Graphics>igdlh (setup information file), click Next, and the driver should install.
Be patient, as it can take a few minutes for the driver to completely install.
When the installation is finished, restart the PC.
To update the Intel HDMI audio driver to the latest version, go to the device manager, click to expand the Sound, video and game controllers device manager category.
Click on the Intel HD audio device listed there. Click on the driver tab. Click on Update driver.
Select the Browse my computer for driver software option, and browse to the unzipped Intel graphics driver main folder.
Make sure the Include subfolders box is checked, and the driver will install.
Then restart the PC.