cant install unknown devices in Device manager

[AMFK]

I cant install Unknown devices in Device manager such as 

1-       ACPI\MSFT0101                        *MSFT0101

cant find number 1 on pc

2-      PCI\VEN_8086&DEV_1603&SUBSYS_80C2103C&REV_09

PCI\VEN_8086&DEV_1603&SUBSYS_80C2103C

PCI\VEN_8086&DEV_1603&CC_118000

PCI\VEN_8086&DEV_1603&CC_1180

when im tring to install the number 2 Device its saying to me .....'windows found driver software  but encountered an error  attempting  to install it'     and saying too "the service cannot be started because it is disabled or because  i has no enabled  devices associated with it"

3-   Intel(R) Management Engine Interface  ....when im trying to install it it's saying "windows  has determined the driver software for your device is up to date 

How Can i Fix these Problems

[banhien]

@AMFK

Please try

1.

    http://ftp.hp.com/pub/softpaq/sp78501-79000/sp78623.exe

2.

   https://downloadcenter.intel.com/download/20775/Intel-Chipset-Device-Software-INF-Update-Utility-?pr...

Regards.

[Paul_Tikkanen · Accepted solution]

Hi, @AMFK

For the first one, I have zipped up and attached the Microsoft Hotfix that should install the device.

For the second one, try the Intel chipset installation utility directly from Intel.

The 2nd file down on the left side of the page is the auto install file.

https://downloadcenter.intel.com/download/20775/Intel-Chipset-Device-Software-INF-Update-Utility-?pr...

The 3rd one...if the device reports working normally, then leave it be.  If the driver was not installed, windows would have named it as a PCI Simple Communications Controller.

[AMFK]

this one didnt got fixed   ACPI\MSFT0101                     *MSFT0101

[AMFK]

this one didnt got fixed   ACPI\MSFT0101                     *MSFT0101

[Paul_Tikkanen]

The hotfix I attached should have worked.

Since it didn't work for you, try this instead...

I have zipped up and attached the driver file below for that device.

Download, and unzip the file to its folder.

Do not do anything with the files in the folder.

Go to the device manager, click on the unknown ACPI\MSFT0101 device needing the driver.

Click on the driver tab.  Click on Update driver.

Select the Browse my computer for driver software option and browse to the driver folder you unzipped.

Make sure the Include subfolders box is checked and the driver should install.

Then restart the PC.

Here is a partial copy and paste of the driver setup information file, which shows driver support for the hardware ID you posted.

;=========================================================================

[Manufacturer]
%STD%=Standard,NTamd64
%BROADCOM%=Broadcom,NTamd64
%XCG%=ftpmSimBase,NTamd64
%XCG%=Tpm2Base,NTamd64

[Standard.NTamd64]
%STD_DESC%=TpmInstall,ACPI\PNP0C31
%STD_DESC%=TpmInstall,*PNP0C31

[Broadcom.NTamd64]
%BROADCOM_DESC1%=BroadcomA1Install,ACPI\BCM0101
%STD_DESC%=BroadcomA2Install,ACPI\BCM0102

[ftpmSimBase.NTamd64]
%XCG_DESC%=ftpmSimBaseInstall,ACPI\FTPM0101
%XCG_DESC%=ftpmSimBaseInstall,*FTPM0101

[Tpm2Base.NTamd64]
%TPM2_DESC%=Tpm2BaseInstall,ACPI\MSFT0101
%TPM2_DESC%=Tpm2BaseInstall,*MSFT0101