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Honor Student
Posts: 4
Member Since: ‎09-11-2013
Message 1 of 8 (53,380 Views)

caps lock and scroll lock blinking, will not boot up

Caps lock and scroll lock blinking, will not boot up

 

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Provost
Posts: 46,349
Member Since: ‎09-24-2010
Message 2 of 8 (53,375 Views)

Re: caps lock and scroll lock blinking, will not boot up

[ Edited ]

Hi,

 

Can you match the sequence of 'blinks' to those shown in the table below.

 

Capture.PNG

 

Can you post back with the full Model No. and Product No. of your notebook - see Here for a guide on locating this information.

 

Regards,

 

DP-K

 

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Windows Insider MVP

Honor Student
Posts: 4
Member Since: ‎09-11-2013
Message 3 of 8 (53,370 Views)

Re: caps lock and scroll lock blinking, will not boot up

hp pavillion dv4-1225dx   It is blinking once, according to your post the cpu is not functional. 

Honor Student
Posts: 4
Member Since: ‎09-11-2013
Message 4 of 8 (53,366 Views)

Re: caps lock and scroll lock blinking, will not boot up

Can you replace the cpu on this model or should i just purchase another HP laptop?

Provost
Posts: 46,349
Member Since: ‎09-24-2010
Message 5 of 8 (53,361 Views)

Re: caps lock and scroll lock blinking, will not boot up

[ Edited ]

Hi,

 

Try a Hard Reset as follows.

 

Shut down the notebook, unplug the AC Adapter and then remove the battery.  Hold  down the Power button for 30 seconds.  Re-insert the battery, plug in the AC Adapter and see if the notebook will start.

 

If it doesn't start, I'm not sure I'd completely trust what the blink code indicates, as processor failure is pretty rare - it could be a problem with the processor socket or something else on the system board.

 

It may still be worth re-seating the ram modules - Page 67 and disconnecting the RTC battery for a couple of hours Page 89 on your Maintenance & Service Guide.

 

If you can find a cheap second hand processor, it may be worth replacind and see if this does solve the issue - a list of compatible AMD processors and the replacement procedure can be found on Page 118 of your Maintenance & Service Guide.

 

Regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Student
Posts: 1
Member Since: ‎06-11-2014
Message 6 of 8 (52,812 Views)

Re: caps lock and scroll lock blinking, will not boot up

I tried this and it worked for me thank you!! This is the second time I've had to do this though do you know what could be causing it?
Student
Posts: 1
Member Since: ‎07-13-2014
Message 7 of 8 (52,452 Views)

Re: caps lock and scroll lock blinking, will not boot up

My laptop model is HP Presario QC40. My battery is totaly drain out. When power goes off suddenly, caps lock & scoll led blink contoniusly and could not boot up. However, surprisingly it boot us today but the led blinks contoniusly. What may be causes how to fix it up.

Top Student
Posts: 5
Member Since: ‎04-16-2016
Message 8 of 8 (34,428 Views)

Re: caps lock and scroll lock blinking, will not boot up

Hi, what was your solution to this problem. I cNnot figure this out. I replaced the ram, processor, battery and nothing. Im not sure what it is.

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