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HP Notebook Battery Recall and Replacement
HP Notebook Battery Recall and Replacement
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In cooperation with various government regulatory agencies, HP has announced an expansion of its June 2016 worldwide voluntary safety recall and replacement program for certain notebook batteries. Additional batteries are affected.
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caps lock and scroll lock blinking, will not boot up
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09-11-2013 04:07 PM
Caps lock and scroll lock blinking, will not boot up
Re: caps lock and scroll lock blinking, will not boot up
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09-11-2013
04:18 PM
- last edited on
02-24-2017
09:47 AM
by
OscarFuentes
Hi,
Can you match the sequence of 'blinks' to those shown in the table below.
Can you post back with the full Model No. and Product No. of your notebook - see Here for a guide on locating this information.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
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Re: caps lock and scroll lock blinking, will not boot up
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09-11-2013 04:39 PM
hp pavillion dv4-1225dx It is blinking once, according to your post the cpu is not functional.
Re: caps lock and scroll lock blinking, will not boot up
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09-11-2013 04:50 PM
Can you replace the cpu on this model or should i just purchase another HP laptop?
Re: caps lock and scroll lock blinking, will not boot up
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09-11-2013 05:06 PM - edited 09-11-2013 05:08 PM
Hi,
Try a Hard Reset as follows.
Shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery, plug in the AC Adapter and see if the notebook will start.
If it doesn't start, I'm not sure I'd completely trust what the blink code indicates, as processor failure is pretty rare - it could be a problem with the processor socket or something else on the system board.
It may still be worth re-seating the ram modules - Page 67 and disconnecting the RTC battery for a couple of hours Page 89 on your Maintenance & Service Guide.
If you can find a cheap second hand processor, it may be worth replacind and see if this does solve the issue - a list of compatible AMD processors and the replacement procedure can be found on Page 118 of your Maintenance & Service Guide.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
Re: caps lock and scroll lock blinking, will not boot up
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06-11-2014 06:56 PM
Re: caps lock and scroll lock blinking, will not boot up
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07-13-2014 10:59 PM
My laptop model is HP Presario QC40. My battery is totaly drain out. When power goes off suddenly, caps lock & scoll led blink contoniusly and could not boot up. However, surprisingly it boot us today but the led blinks contoniusly. What may be causes how to fix it up.
Re: caps lock and scroll lock blinking, will not boot up
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04-26-2016 10:58 PM
Hi, what was your solution to this problem. I cNnot figure this out. I replaced the ram, processor, battery and nothing. Im not sure what it is.


