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Ravi64
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Message 1 of 2
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charging light issue

pavillon 14-n001tx
Microsoft Windows 10 (64-bit)

My notebook charging light keep turned on even on disconnecting from power supply.Battery is charging...computer boots well...the issue started after spilled on to back of my laptop 6 days back .....

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Message 2 of 2
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charging light issue

@Ravi64

Thank you for posting on the HP Support Community.

 

I see that your experiencing issue with the charging light is not turning off even when ac adapter is unplugged.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • When was the last time it worked fine?
  • Have you made any hardware/software changes?
  • Have you tried any troubleshooting steps?
  • Did this happen after a recent window or software update?
  • Does computer boots into windows desktop?

While you respond to that, let's try these steps: 

Removable Battery:

 

1) Shutdown the computer.  

2) Unplug all the Adapter and peripherals connected.  

3) Remove the Battery.  

4) Press and hold down the power button for 15 to 20 seconds.  

5) Plug-in the Adapter and put the Battery back into the computer.  

6) Try to turn on the computer.  

 

Built-in Battery: 

1) Shutdown the computer.  

2) Unplug all the Adapter and peripherals connected.  

3) Press and hold down the power button for 15 to 20 seconds.  

4) Plug-in the Adapter.  

5) Try to turn on the computer. 


Hope this helps! Keep me posted for further assistance.
If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,


Thank you for posting in the HP Support Community.  Have a great day!

ECHO_LAKE
I am an HP Employee

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