cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New member
1 0 0 0
Message 1 of 2
84
Flag Post
HP Recommended

charging

15-DY1023DX
Microsoft Windows 10 (64-bit)

so although my laptop is charging, but when the charging is plugged in , the charging bar does not move while charging . (the charging bar eventually moves but its not constantly mving) Should I be concerned?

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
20,433 20,421 1,356 2,016
Message 2 of 2
38
Flag Post
HP Recommended

charging

@su19,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the charging bar on the battery is not moving when the charger is plugged in.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Is the battery getting charged correctly? If yes, then you don’t need to worry about the battery bar on the computer. The computer stops charging the battery when the battery is fully charged and uses the AC power when the charger is connected. This is done to protect the battery from overcharging.

 

In case if the battery is not getting charged correctly then I recommend you update the BIOS from the below link and check if it helps.

 

https://support.hp.com/in-en/drivers

 

I hope that answers your question and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation