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HP Recommended

I'm trying to take a state test and it won't allow me to because it says this app is open--and all apps have to be closed. I can't find it anywhere. Does anyone know how I can close it?

1 REPLY 1
HP Recommended

Hi @swimmer33,

 

Welcome to the HP Support Community

I'd like to help!

 

I understand you need help in uninstalling the HP System Utility from your notebook. Kindly follow the below steps to resolve your issue.

 

  • Click on Start 
  • Select Control Panel
  • Select  Uninstall a Program 
  • Now search for HP System Event Utility and select Uninstall
  • Restart the PC and then check if you are able to take the test.

If you are unable to find it in control panel then use this alternate option:

 

  1. Press Windows key + X to open the Start menu.
  2. Click the first menu item Apps and Features.
  3. In the list of installed programs, search HP System Event Utility.
  4. Click the HP System Event Utility software.
  5. Click Uninstall button which appears at the top of the program list and follow the instructions to uninstall the program.
  6. Restart the PC and then check if you are able to take the test.

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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