Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
elitebook
Microsoft Windows 11

hi i  keep getting this message 

This device cannot start. (Code 10)

The device is not in a valid state to perform this request.  for ps/2 compatible mouse (my trackpad) last time i saw this error message my trackpad stopped working, deleting upper and lower filters worked but this meesage still persists, no  option to roleback driver, no updates to driver

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.