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‎04-10-2024 07:26 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone,

I know its old and the drivers are no longer supported by HP but i have a compaq Presario c700 notebook and one of the drivers ( unknown device yellow triangle next to it ) I have tried to uninstall and reinstall it with no success. can anyone help with this issue please?   

Category:
1 REPLY 1

‎04-10-2024 07:39 AM

HP Recommended

Hi:

 

Please post the hardware ID for the unknown device so I can figure out what driver it needs.

 

Use this guide for how to find the hardware ID for a device:

 

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

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