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hug5901
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Message 1 of 2
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copy and pase is very very must slow, how to speed it up please

HP Recommended
Envy
Microsoft Windows 10 (64-bit)

Hi, 

 

i bought this new laptop in nov 2019 . I have just have a time to come to use it. I tried to move my files from my backup ex. hard drive to the D Drive on this Envy laptop. It does take very very much slow process. Is there any way to speed it up . i have try to chang few things which they said on the Internet. It did not work at all. Can some one help please. 

1 REPLY 1
Riddle_Decipher
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@hug5901 Thanks for sharing your concern with the HP Community,

here's what I'll need, so I may be able to provide an accurate solution:

 

What is the product number of your device? Use this link to find it: click here

(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc.)

Have you attempted any steps on your own before posting on the HP Forums?

When was the last time it worked without these issues? 

Have you attempted a system restore?

Did you run a hardware test on the computer using the F2 key during a restart?

 

In the meantime, please try the steps mentioned on this link: Click here

 

Please reply with the details for further assistance.

Eager to help!

 

To thank me for my efforts to help you,

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

And Have a great day Ahead!

Riddle_Decipher
I am an HP Employee

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