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HP Recommended
HP 17 Laptop PC 17-cp1000 (4V7P0AV)
Microsoft Windows 11

I recently purchased an HP 17-cp1035cl notebook with an AMD Ryzen 5 5625 CPU. Where can I find documentation and manuals for this HP model? Do you know if this model still has space and connectors for an SSD to be installed? Thanks

5 REPLIES 5
HP Recommended

Hi:

 

HP only has the service manual for the older 17-cp0xxx model series on your notebook' support page.

 

HP 17 Laptop PC 17-cp1000 Manuals | HP® Customer Support

 

According to chapter 1 of the manual there is an available M.2 slot that supports NVMe SSD's.

HP Recommended

Ok, thanks. What I would like to know is if this laptop's motherboard has a second slot or place for a standard SSD (in addition to the MVE already installed).

HP Recommended

You're very welcome.

 

According to the product specs your notebook came with a 2.5" mechanical hard drive not a SSD.

 

original.pdf (1worldsync.com)

 

Key specifications
• Operating system: Windows 11 Home(1)
• Processor: AMD Ryzen™ 5 5625U(2a)
• Display: 17.3-inch diagonal, HD+ (1600 x 900), touch, BrightView(33a)
• Memory: 12 GB DDR4-3200 MHz RAM (1 x 4 GB, 1 x 8 GB)
Internal storage: 1 TB 5400 rpm SATA HDD(4b)
• Graphics: AMD Radeon™ Graphics(14)
• Battery life:
Up to 7 hours (mixed usage)(85)
Up to 8 hours and 45 minutes (video playback)(75)
Up to 7 hours and 30 minutes (wireless streaming)(80)
• Wireless: 802.11a/b/g/n/ac (2x2)(19a) Wi-Fi® and Bluetooth® combo(26)
• Camera: HP Wide Vision 720p HD camera with temporal noise reduction and integrated dual
array digital microphones(89)
• Product weight: 5.08 lb(76

 

In any event there is only one M.2 slot in the notebook.

HP Recommended

Amazon changed this default configuration of the cp1035cl laptop (nvme 1tb and 32 gig memory), I bought the laptop last week 😉
Through HWinfo64 I discovered that there is indeed a place for an additional SDD. Unfortunately the documentation for this laptop is pretty poor or absent. Thank you 

RenatoMartini_0-1681507708929.png

 

HP Recommended

You're very welcome.

 

The service manual on the support page, even though it is for the previous model series, clearly indicates that there is just one M.2 slot.

 

Look at the motherboard illustration in chapter 5 on pages 44 or 46. 

 

It shows the location of the single M.2 SSD on the opposite side of where the 2.5" drive is.

 

Maintenance and Service Guide (hp.com)

 

If HP did not redesign the motherboard layout in the 17-cp1xxx model series, I recommend that you check before buying another M.2 SSD.

 

I wish I had a dollar for every post I have read where someone has used a utility to confirm things like two memory slots and whatnot, only to find one.

 

Sometimes they give false reports.

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