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HP Recommended
Notebook HP 17,3″ 17-cp0000 (2Q7W8AV)
Microsoft Windows 11

The cpu speed for my HP 17,3″ 17-cp0000 (2Q7W8AV), if the NB is powered only from the battery, the cpu speed drops to 0.40 GHZ. When power is applied, the speed will level off. The problem was not on Windows 10, it only manifested itself after upgrading to Windows 11. Can you advise me what to do about it? With this low speed, the NB is not very usable.

Tthank you

1 REPLY 1
HP Recommended

Today I installed a new version of the Bios which solved the problem.

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